The AI

Control teams, portfolios, performance

AI Chat & Streaming

AI Chat Assistant

Conversational AI assistant trained for property management — ask questions, get guidance, and take actions.

Real-Time Streaming

Responses stream in real-time via SSE so you see answers as they're generated — no waiting for full replies.

Conversation History

AI remembers context within a session — ask follow-up questions without repeating yourself.

Role-Aware Context

AI automatically knows your role, properties, tenants, and plan — gives personalized, relevant answers.

AI Email Integration

Read Emails

AI reads your inbox, sent, and drafts — summarize unread messages or find specific emails by keyword.

Search Emails

Search across all your emails by subject, sender, or content — AI returns matching messages instantly.

Draft Emails

Tell the AI what to write and it drafts a professional email — review before sending, never sends without approval.

Draft Replies

AI drafts contextual replies to existing emails — includes quoted original message and your signature.

Forward Emails

Forward any email to another recipient with an optional message — AI creates a draft for your approval.

Send Drafted Emails

After reviewing an AI-drafted email, confirm to send it — AI dispatches via your connected email account.

Summarize Threads

Get an AI-generated summary of long email threads — understand conversations in seconds, not minutes.

Extract Action Items

AI scans an email and pulls out tasks, follow-ups, and deadlines — never miss an action item again.

Create Tasks from Email

Turn any email into a tracked task with one command — AI extracts the title, priority, and due date for you.

Extract Contacts

AI reads email signatures and extracts contact details — optionally creates a new contact in your CRM.

Link Emails to Records

Associate emails with properties, tenants, leases, or maintenance requests for organized record-keeping.

Categorize Emails

AI auto-categorizes emails as maintenance, lease, payment, inquiry, or complaint for easy filtering.

Schedule Follow-Ups

Set AI-powered reminders to follow up on important emails — never let a conversation slip through the cracks.

Bulk Email Drafts

Draft personalized emails to multiple tenants at once — AI customizes each message with tenant-specific details.

Email Stats

Get a quick overview of your inbox — unread count, response times, and email volume trends.

Gmail & Outlook Connect

Connect Gmail or Outlook with one click via OAuth — or configure SMTP/IMAP manually through the AI chat.

Coming Soon

AI Actions

Create Contacts via AI

Tell the AI to add a new tenant, vendor, or contact — it creates the record with all details in seconds.

Create Tasks via AI

Describe a task in natural language and the AI creates it with priority, due date, and category assigned.

Create Maintenance via AI

Report a maintenance issue through chat — AI creates a work order with description, priority, and property.

Create Leads via AI

Capture a new prospect by telling the AI their details — it adds them to your leasing pipeline automatically.

Schedule Showings via AI

Ask the AI to book a showing and it schedules it with date, time, property, and prospect info pre-filled.

Manage Leases via AI

List leases, view details, check expirations, or send a lease for e-signature — all through conversation.

Manage Applications via AI

Review, approve, deny, or move applications to screening — the AI handles the workflow for you.

Record Payments via AI

Log rent payments, create charges, check balances, or send payment reminders by asking the AI.

Manage Showings via AI

List, cancel, reschedule, or mark showings complete — AI updates the calendar and notifies prospects.

Send Announcements via AI

Broadcast a message to all tenants at a property — AI drafts the announcement and sends via your channels.

Book Amenities via AI

Check amenity availability and make bookings for residents — pool, gym, event room — all via chat.

Manage Calendar via AI

View your upcoming schedule or create new calendar events — AI syncs with your task and showing calendars.

Update Records via AI

Update existing contacts, tasks, or maintenance requests through natural conversation — no forms needed.

Lookup Contacts via AI

Search for any contact by name, email, or phone — AI returns full details and interaction history.

List Vacant Units via AI

Ask the AI which units are vacant — it returns availability, rent prices, and days-on-market instantly.

AI Smart Tools

Smart Rent Optimization

AI analyzes your unit against market data to suggest optimal rent pricing — maximize revenue, minimize vacancy.

Late Payment Prediction

AI scores tenants by payment risk based on history patterns — proactively reach out before rent is late.

Listing Generator

AI writes compelling property listings optimized for Zillow, Apartments.com, and other rental platforms.

Web Search

AI analyzes your unit against market data to suggest optimal rent pricing — maximize revenue, minimize vacancy.

Bulk Operations

AI scores tenants by payment risk based on history patterns — proactively reach out before rent is late.

Portfolio Summary

AI writes compelling property listings optimized for Zillow, Apartments.com, and other rental platforms.

Occupancy Report

AI generates occupancy analytics — vacancy rates, turnover trends, and unit availability across properties.

Financial Report

Request income statements, expense breakdowns, or rent collection summaries — AI pulls from your ledger.

AI Document Generation

Late Rent Notice

AI generates a professional late rent notice with tenant details, amount owed, and compliance language.

Lease Renewal Letter

AI drafts a renewal offer with new rent terms, expiration date, and response deadline — ready to send.

Rent Receipt

Generate a formatted rent receipt with amount, date, payment method, and a unique receipt number.

Move-Out Notice

AI creates move-out instructions with a checklist, deposit info, inspection scheduling, and forwarding details.

Maintenance Notice

Generate a tenant notice for upcoming maintenance work — date, description, and access requirements included.

Welcome Letter

AI writes a warm welcome letter for new tenants with property info, contacts, rent details, and move-in tips.

Rent Increase Notice

Generate a compliant rent increase notice with new amount, effective date, and reason for adjustment.

Eviction Notice

AI drafts a pay-or-quit notice with legal language, amount owed, cure period, and state compliance warnings.

Deposit Disposition

Generate an itemized security deposit statement with deductions, refund amount, and forwarding instructions.

Move-In Welcome Packet

AI creates a comprehensive welcome packet — keys, utilities, checklist, emergency contacts, and community rules.

Emergency Notice

Generate an emergency preparedness notice with evacuation routes, contacts, and safety procedures for tenants.

AI Memory & Personalization

Persistent Memory

AI remembers facts about you and your business across sessions — preferences, property details, and workflows.

Auto-Memory Extraction

AI automatically learns from conversations — extracts key facts and stores them for future reference.

"Remember This" Command

Tell the AI to remember anything — "Remember that unit 4B has a pet deposit" — and it saves it permanently.

Memory Management

View, edit, pin, or delete your AI memories from Settings — full control over what the AI knows about you.

Duplicate Detection

AI detects similar memories and updates existing ones instead of creating duplicates — keeps context clean.

"Remember This" Command

Tell the AI to remember anything — "Remember that unit 4B has a pet deposit" — and it saves it permanently.

AI Capability Controls

Per-Org AI Settings

Admins can enable or disable specific AI capabilities per organization — email, leases, payments, and more.

Plan-Based AI Access

AI features scale with your plan — Starter gets basics, Grow unlocks leases and payments, Scale gets everything.

AI Capability Toggles

Toggle 26 individual AI capabilities on or off from Settings — control exactly what the AI can do for you.

Get Started With Tivio in Minutes

Start managing your units, tenants, and operations on a clean platform built for speed and clarity.